Fast-tracked pathways to skills, knowledge, and career growth.
Build valuable skills to support career progression and add to your professional CPD hours.
After a successful pilot run, registration is now open to join our online microcredentials module - Effective Listening and Self-Care for Genealogists.
‘This course was excellent, and it exceeded all my expectations. The tutors were fantastic, knowledgeable, and kind. Anyone considering a client-facing role as a genealogist should enrol on this course, as effective listening and self-care are essential skills for a professional researcher’.
What will you learn –
- This class will enhance your skills as an effective listener, a crucial element in building stronger client relationships.
- Learn about the importance of taking care of yourself when navigating challenging discoveries and managing difficult conversations with clients.
- Real life case studies will illustrate a range of situations and students will be able to discuss examples from their own practice.
- This class will be of particular interest to professional genealogists helping clients dealing with unexpected research results and/or challenging ancestral situations.
- Guest speaker - Elise Bath (speaker in week 2 & 4) - Elise is the International Tracing Service Archive Team Manager at The Wiener Holocaust Library in London. Her particular areas of interest are microhistories of the Holocaust, ethical engagement with family research and “difficult” histories.
Participants will receive a certificate of completion.
Find full details including start dates, fees and how to book your place below.